Welcome to Serendipity LONDON, where exceptional jewellery awaits to elevate your style into something truly extraordinary!

DELIVERY & RETURNS

Shipping📦

We dispatch within 3 working days after purchase from the website. Should you need urgent delivery please contact us ad we will do our best to meet your requirements.

UK Delivery 

Postage is £5.00, sent via ‘Royal Mail Recorded Delivery’.  Free postage on orders over £100.00

NB: All deliveries need to be signed for.  If there is no one available to sign for your delivery then the courier will leave a card with details of how to arrange a re-delivery or where to collect your package. 

International Delivery

All international orders are charged at £8.00 and will be sent using the Royal Mail ‘International Signed For’ service.

Orders shipped internationally may be subject to customs clearance when they reach the destination country.  Please note that any import duty remains the sole responsibility of the customer.

Returns

In the unlikely event that you are unhappy with your purchase please return the items to us within 14 days of receipt and we will be happy to offer you an exchange or full refund - minus postage costs, providing the goods are returned in perfect condition.

Please contact us for the return address.

We do not accept responsibility for returns lost in the post and strongly recommend that you send via recorded delivery. A refund will be issued within 7 days if the item is in its original condition. The credit card used for the original purchase will be credited back.